Browse our selection online, add desired items to your cart, and follow the checkout process. For assistance, contact us at info@thespiritsembassy.com.

Yes, during checkout, enter the preferred delivery address. We can also deliver to your workplace if someone can sign for the package.

While we strive for timely deliveries, unforeseen delays can occur. If your shipment is significantly delayed, contact us, and we'll seek a postage and packaging refund where appropriate.

We take pride in securely packing your order to ensure it arrives in perfect condition. If you notice damage or leakage upon delivery, please refuse the parcel and ask the courier to return it to us.

Yes, all orders are insured by us at no extra charge up to a value of £500.

If you experience any issues with your delivery, please get in touch with us detailing the problem, and we'll do our best to resolve it.

You can reach us via email at info@thespiritsembassy.com for any queries.

We’re happy to help with:

• Order and shipping questions
• Product recommendations
• Returns and refunds
• General inquiries

We aim to reply within 24-48 hours during business hours.

Currently, email is the best way to reach us for a quick response.