Spirits chosen by industry experts


Curated From World's Finest Spirits


Access To Exclusive Collections


Hassle Free Buying Experience


the imperious range

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Latest Edition Free Shipping
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Single Malt Scotch Whisky Islay 45.4% ABV
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Octave Exclusives

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Single Malt Scotch Whisky Lowland 54.6% ABV
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About The Spirits Embassy

Frequently asked questions

Where do you ship?

We deliver across the UK and internationally. Shipping costs depend on the weight and destination.

How much does delivery cost?

Shipping fees are calculated at checkout based on your location and order size.

Free Shipping In the UK For Orders £50 And Above

How long does delivery take?

  • UK: Usually within 48 hours after dispatch.
  • International: Varies by country.

Can I track my order?

Yes! You will receive a tracking link via email once your order is dispatched.

Will I have to pay customs fees?

For international orders, you might need to pay local customs duties and taxes. Check with your local customs office for details.

What if my package is damaged?

If your parcel looks damaged on arrival, refuse delivery and ask the courier to return it. Orders are insured up to £500.

How do I place an order?

Browse our selection online, add desired items to your cart, and follow the checkout process. For assistance, contact us at info@thespiritsembassy.com.

Can I ship to a different address?

Yes, during checkout, enter the preferred delivery address. We can also deliver to your workplace if someone can sign for the package.

What if my order is delayed?

While we strive for timely deliveries, unforeseen delays can occur. If your shipment is significantly delayed, contact us, and we'll seek a postage and packaging refund where appropriate.

How are orders packaged?

We take pride in securely packing your order to ensure it arrives in perfect condition. If you notice damage or leakage upon delivery, please refuse the parcel and ask the courier to return it to us.

Are orders insured?

Yes, all orders are insured by us at no extra charge up to a value of £500.

What if something goes wrong with my order?

If you experience any issues with your delivery, please get in touch with us detailing the problem, and we'll do our best to resolve it.

How can I contact The Spirits Embassy?

You can reach us via email at info@thespiritsembassy.com for any queries.

What kind of queries can I ask?

We’re happy to help with:

  • Order and shipping questions
  • Product recommendations
  • Returns and refunds
  • General inquiries

When can I expect a response?

We aim to reply within 24-48 hours during business hours.

Do you have a phone number?

Currently, email is the best way to reach us for a quick response.