Luxury Offerings
Luxury Offerings
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Enjoy Hassle-Free,
Easy Returns
Enjoy Hassle-Free, Easy Returns
Free Shipping In UK
For Order £50 And Above
Free Shipping In UK For Order £50 And Above
International Delivery Worldwide
Shipping including USA (T&C apply)
International Delivery Worldwide Shipping including USA (T&C apply)
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Luxury Offerings
About The Spirits Embassy
The Spirits Embassy is brought to you by Single Malts Direct, an award-winning online retailer with over 15 years of experience in carefully selecting the rarest and finest whiskies from all over the world. We are delighted to present to you our online shop, The Spirits Embassy.
Where do you ship?
We deliver across the UK and internationally. Shipping costs depend on the weight and destination.
How much does delivery cost?
Shipping fees are calculated at checkout based on your location and order size.
Free Shipping In the UK For Orders £50 And Above
How long does delivery take?
Can I track my order?
Yes! You will receive a tracking link via email once your order is dispatched.
Will I have to pay customs fees?
For international orders, you might need to pay local customs duties and taxes. Check with your local customs office for details.
What if my package is damaged?
If your parcel looks damaged on arrival, refuse delivery and ask the courier to return it. Orders are insured up to £500.
How do I place an order?
Browse our selection online, add desired items to your cart, and follow the checkout process. For assistance, contact us at info@thespiritsembassy.com.
Can I ship to a different address?
Yes, during checkout, enter the preferred delivery address. We can also deliver to your workplace if someone can sign for the package.
What if my order is delayed?
While we strive for timely deliveries, unforeseen delays can occur. If your shipment is significantly delayed, contact us, and we'll seek a postage and packaging refund where appropriate.
How are orders packaged?
We take pride in securely packing your order to ensure it arrives in perfect condition. If you notice damage or leakage upon delivery, please refuse the parcel and ask the courier to return it to us.
Are orders insured?
Yes, all orders are insured by us at no extra charge up to a value of £500.
What if something goes wrong with my order?
If you experience any issues with your delivery, please get in touch with us detailing the problem, and we'll do our best to resolve it.
How can I contact The Spirits Embassy?
You can reach us via email at info@thespiritsembassy.com for any queries.
What kind of queries can I ask?
We’re happy to help with:
When can I expect a response?
We aim to reply within 24-48 hours during business hours.
Do you have a phone number?
Currently, email is the best way to reach us for a quick response.
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